As the demand for communication services grows globally, foreigners moving to or visiting Jordan often wonder about their ability to access essential services, such as mobile phone lines. One common question is whether an expatriate can acquire a contract-based phone line in Jordan or if they must first establish a local bank account. This article explores the process of obtaining a phone line in Jordan, the documentation required, and whether a local bank account is mandatory.
Understanding the Phone Line Options in Jordan
Jordan is home to several mobile operators, with major companies such as Zain, Orange Jordan, and Umniah offering various mobile plans to meet the needs of residents and visitors. These operators provide both prepaid and postpaid (contract-based) mobile services, catering to different usage patterns and financial preferences. The distinction between prepaid and postpaid services is important because the requirements for obtaining them vary.
- Prepaid Phone Lines: Prepaid mobile services are widely available to both Jordanians and foreigners. These services require minimal documentation and are available without the need for a long-term contract. Prepaid plans are ideal for tourists and short-term visitors, as they allow users to purchase credit in advance and avoid the commitment of a long-term contract.
- Postpaid (Contract-Based) Phone Lines: Postpaid plans, on the other hand, require a long-term commitment with monthly payments. These services typically offer additional benefits, such as greater data allowances, better voice call rates, and the ability to purchase mobile phones on installment plans. However, obtaining a postpaid line often comes with stricter requirements compared to prepaid services.
Can Foreigners Obtain a Postpaid Phone Line Without a Local Bank Account?
For foreigners wishing to obtain a contract-based phone line in Jordan, the process may be more involved compared to prepaid lines. Although having a local bank account is not always mandatory, it can significantly ease the process. Let’s explore the various factors that affect a foreigner’s ability to obtain a postpaid mobile line.
- Identity and Documentation Requirements: To obtain a contract-based phone line, foreigners are typically required to provide valid documentation that proves their identity and legal status in Jordan. This includes:
- A valid passport: The passport is the primary form of identification for foreigners, and the mobile operator will likely make a copy to verify the individual’s identity.
- A valid residency permit: Foreigners planning to stay in Jordan for an extended period will generally need to present a residency permit. This serves as proof that the foreigner is legally residing in the country.
- Proof of address: Many mobile operators require a utility bill, rental agreement, or similar documentation to confirm the foreigner’s address in Jordan.
- Employment verification: For those who are employed in Jordan, providing proof of employment (such as a letter from an employer) may also be necessary to show that the foreigner has a steady income source.
- Local Bank Account Requirement: While a local bank account is not always explicitly required to obtain a contract-based phone line, having one can be extremely helpful. Here’s why:
- Payment Assurance: Mobile operators in Jordan often prefer to set up monthly payments via direct bank debits for postpaid plans. This is because a bank account provides a reliable method of ensuring that payments are made on time. Having a local bank account simplifies the payment process and assures the operator that the foreigner can make monthly payments.
- Creditworthiness: Some mobile operators may conduct a credit check to assess whether the foreigner has a stable financial background. If the foreigner does not have a local bank account or a good credit history in Jordan, they may be asked for a larger deposit to guarantee payment.
- Easy Billing and Payment: With a local bank account, foreigners can set up automatic bill payments, which reduces the risk of missing payments and ensures they don’t have to manually top up their mobile account every month.
Although having a bank account makes this process more seamless, it is not necessarily a requirement for all foreign nationals. Some mobile operators may allow foreigners to sign a contract if they can provide alternative forms of financial proof, such as a salary slip or an international credit card.
- Deposit Requirements for Non-Residents: Foreign nationals without a local bank account or a long-term financial history in Jordan might face additional requirements, such as paying a security deposit. This deposit acts as a safeguard for the mobile operator in case the foreigner fails to meet payment obligations. The deposit is often refunded after the contract ends or once the foreigner establishes a positive payment history with the mobile operator.The amount of the deposit varies by operator and the services chosen, but it typically ranges from a few hundred to a few thousand Jordanian dinars, depending on the plan and the foreigner’s financial profile.
Steps to Obtain a Postpaid Mobile Line in Jordan
If you are a foreigner planning to get a postpaid mobile line in Jordan, here are the typical steps involved:
- Choose a Mobile Operator: Research the available mobile operators (Zain, Orange, and Umniah) to determine which offers the best deals for your usage needs. Compare their postpaid plans to understand data limits, call rates, and other features.
- Gather Required Documentation: Prepare the necessary documents, such as your passport, residency permit, proof of address, and employment verification (if applicable). Some mobile operators may also require additional documentation, such as a credit report from your home country or a local reference.
- Visit the Operator’s Store: Go to a physical store of your chosen mobile operator to apply for the postpaid service. Alternatively, some operators may allow you to complete the process online.
- Complete the Application and Agreement: Fill out the necessary application forms and agree to the terms and conditions of the contract. Be prepared to pay any required deposit or provide alternative payment guarantees.
- Installment Payments and Service Activation: After your contract is approved, you will be required to make monthly payments according to the terms of the postpaid plan. The operator will activate your phone line, and you can start using the services.
Can Foreigners Without a Bank Account Still Get a Phone Line?
It is possible for foreigners to obtain a postpaid phone line without a local bank account, but this depends on the mobile operator’s policies and the foreigner’s financial situation. In such cases, the foreigner may need to provide additional documentation or make a larger security deposit to assure the operator of their ability to pay. However, having a local bank account simplifies the process and reduces potential complications.
Conclusion
While a local bank account is not always mandatory for foreigners to obtain a contract-based phone line in Jordan, having one can make the process smoother and more straightforward. A local bank account provides benefits such as easier payment management, creditworthiness verification, and potential exemptions from higher deposits. Foreigners can still acquire postpaid lines through alternative means, such as providing proof of employment or an international credit card. Understanding the requirements and preparing the necessary documentation will ensure a hassle-free experience when applying for a mobile phone contract in Jordan.
M. Rami Maki,
Business Consultant