This policy outlines the steps we take to address any misuse of our services, safeguard intellectual property, and ensure that all interactions with our platform are secure and professional. If you encounter any issues, we encourage you to report them to us for prompt resolution.
Last Revised: 2024-11-21
At Ramimaki.com, we take abuse-related concerns seriously and are committed to maintaining a safe and respectful online environment. Operating from London, Dubai, and Baghdad, we enforce strict policies to prevent and address any form of abuse or unauthorized use of our content or services. If you have any concerns, our abuse team is here to assist and resolve issues promptly.
Reporting Abuse
If you experience or identify any abuse related to our services, please contact our abuse department with detailed information about the issue. Each case is taken seriously, and we will initiate an investigation within 24 business hours of receiving your complaint.
Types of Abuse We Address
1. Intellectual Property Rights
- We do not tolerate breaches of intellectual property rights.
- For domain-related concerns, we will first attempt to contact the domain registrant to resolve the issue amicably. If unresolved, further legal or appropriate actions will be pursued.
2. Spam
- Spam messages originating from domains or services connected to RamiMaki.com are monitored and investigated.
- If you receive unsolicited messages or content, report them to us so we can take immediate action to ensure compliance and protect users.
3. Information Breach
- Attempts to obtain sensitive information, such as passwords, credit card details, or personal data, are strictly prohibited.
- Any reported breaches will be thoroughly investigated, and corrective actions will be taken, including reporting the case to relevant authorities if required.
4. Use of Bots
- While bots can enhance user interactions, malicious bots used to send spam, execute attacks, or disrupt services will not be tolerated.
- If you suspect bot-related abuse, inform us so we can mitigate the issue.
5. Malware
- Malware and malicious software that compromise user safety or system functionality are strictly prohibited.
- If you encounter a malware-related issue connected to RamiMaki.com, our team will work with cybersecurity agencies to resolve the issue and ensure your safety.
How We Handle Abuse Cases
- Prompt Investigation
- Complaints are reviewed and investigated within 24 business hours.
- Our team will contact you if further clarification or information is required.
- Collaborative Resolution
- We work with relevant security organizations and agencies to address abuse cases effectively.
- Each issue is treated uniquely to prevent recurrence and ensure user safety.
- Accountability
- We take responsibility for registered domains and services under RamiMaki.com to ensure that all users’ privacy, security, and rights are protected.
Commitment to Safety
At RamiMaki.com, we are dedicated to creating a secure and trustworthy environment for all our clients and users. Abuse of any form is not tolerated, and each case is handled with the utmost priority until it is fully resolved.
Contact Us
If you encounter abuse through our website or services, please contact us.
We are here to ensure that your concerns are addressed, and we strive to resolve all issues in a fair and timely manner.